Privacy Policy

Last Updated: April 11, 2024

At Highlands Family Chiropractic Center (referred to as “we”, “us”, “our”, or “Highlands Family Chiropractic”), we are committed to protecting the privacy and security of our patients’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.highlandsfamilychiropractic.com (the “Website”), use our services, or otherwise interact with us.

1. Information Collection

We collect information in two categories:

• Personal Information: This includes any information that can be used to personally identify you, such as your name, email address, phone number, and any other details you provide voluntarily through the use of our website, such as scheduling an appointment or subscribing to our newsletter.
• Non-Personal Information: We automatically collect certain information about your device and your visit to our website, including your IP address, browser type, and how you interact with our website. This information is collected using cookies and similar technologies.

2. Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google Analytics, please visit Google’s Privacy & Terms.

3. How We Use Your Information

The information we collect is used in the following ways:

• To provide and improve our services, including to respond to your inquiries and fulfill your requests.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving or modifying our website and services, identifying usage trends, and operating and expanding our business activities.

4. Sharing of Your Information

We do not sell, rent, or share personal information with third parties except as described in this Privacy Policy. We may disclose your personal information to third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing services.

5. Your Choices and Access

You have several choices regarding the use of information on our Services:

• Cookies: You can typically remove and reject cookies from our website with your browser settings.
• Google Analytics Opt-out: For Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on for your web browser.

6. Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

7. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the website.

This Privacy Policy was created to ensure the confidentiality and security of your personal information. We appreciate your trust in allowing us to provide chiropractic care and services to you and your family.